Privacy & Cookies
Privacy & Cookies
This page provides details of our privacy policy & how we use cookies on the site.
Privacy Policy
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
Matthew Hill Coach Trimming Ltd is committed to meeting its obligations under applicable laws. Matthew Hill Coach Trimming Ltd will strive to observe the law in all collection and processing of subject data and will meet any subject access request in compliance with the law. Matthew Hill Coach Trimming Ltd will only use data in ways relevant to carrying out its legitimate purposes and functions in a way that is not prejudicial to the interests of individuals. Matthew Hill Coach Trimming Ltd will take due care in the collection and storage of any sensitive data. Matthew Hill Coach Trimming Ltd staff will do their utmost to keep all data accurate, timely and secure.
What information is being collected and why?
This website collects and uses personal information for the following reasons:
Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor. GA makes use of cookies, details of which can be found on Google’s developer guides.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or by corresponding with us by phone, e-mail, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
The personal information you provide may include your name, e-mail address and telephone number as well as other information about yourself to enable us to provide you with our services. If you are asked to give personal information by us, such as for example your name, address or phone number, you will be given an opportunity to consent to how your data is used.
When you give us information about another person, you confirm that they have appointed you to act for them and to consent to the processing of their personal data.
We will with your consent use your data for marketing purposes and to provide you with information on our products or services. We will not pass your information to other companies or organisations. Where you supply us your personal information, we will tell you what we plan to do with your information.
Your Rights
You may exercise your right to have your personal data removed from our online and offline records at any time by contacting us at info@matthillcoachtrimming.com or by the methods explained at the end of this notice.
You have a right to ask for a copy of your information and to correct any inaccuracies.
Links to other websites
Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware of this when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
Data Breaches
Matthew Hill Coach Trimming Ltd employs technical and organizational security measures to protect the personal data you give to us from any deliberate or undeliberate manipulation, loss, destruction or access by unauthorized persons. We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
If you have any queries, requests or complaints on the subject of data protection or would like to opt out of our marketing communications, please do not hesitate to contact us at the address below:
Data Controller
The data controller of this website is:
Matthew Hill
Matthew Hill Coach Trimming Ltd
Email: info@matthillcoachtrimming.com
Telephone: 01403 740182
Changes to our privacy policy
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
Last updated 15th July 2019
Cookies In Use on This Site
In order to comply with EU legislation regarding the usage of Cookies on websites, we have a Privacy & Cookies Policy in place on this website.
Cookies and how they Benefit You
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us:
· Make our website work as you'd expect
· Improve the speed/security of the site
· Allow you to share pages with social networks like Facebook
· Continuously improve our website for you
· Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
We do not use cookies to:
· Collect any personally identifiable information (without your express permission)
· Collect any sensitive information (without your express permission)
· Pass data to advertising networks
· Pass personally identifiable data to third parties
· Pay sales commissions
You can learn more about all the cookies we use below
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can do so, however doing so will likely mean that our site will not work as you would expect.
More about our Cookies
Third party functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video, or a Google Map.
Disabling these cookies will likely break the functions offered by these third parties.
Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics' programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.
It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware softwareachieves the same objective by automatically deleting cookies considered to be invasive.